Money Back Guarantee
One of the reasons we are able to retain a loyal clientele is because of our customer friendly policies. Our Money Back Guarantee is our special policy, designed to ensure complete customer satisfaction. This policy covers all our orders and is available within 30 days of the order being placed.
We will replace the portrait, at no extra cost, if it is lost by our transport partner during delivery. We will repair the damage, at no extra cost, if the portrait is delivered in a damaged condition. If the damage cannot be repaired, we will replace it with a new portrait, free of cost.
We will make unlimited changes to the portrait, at no extra cost, before you give your final approval for printing and shipping. If you are not satisfied with the digital copy even after the modifications, we will give you a full refund. There will be no modification option or refund available once the digital draft is approved and the printing has started.